Terms & Conditions

Club Bistrot Pierre New Reward Scheme

These terms and conditions (the “Terms”) apply to your use of Club Bistrot Pierre by Bistrot Pierre. Bistrot Pierre registered office is 13-17 Milton Street, Nottingham, NG1 3EN.

  • Club Bistrot Pierre is ran solely by Bistrot Pierre. You do not have a physical card – your unique membership number is hosted within the Club Bistrot Pierre app.
  • Club Bistrot Pierre is open only to residents in the UK who are aged 18 and over.
  • Club Bistrot Pierre rewards can only be used in a Bistrot Pierre.

To use your Club Bistrot Pierre account, you must have your QR code that is assigned to your account scanned by a member of staff.

  • To register for Club Bistrot Pierre, please download the app in your Appstore.
  • Bistrot Pierre reserves the right to refuse to accept a Club Bistrot Pierre account which it deems to have been tampered with, duplicated or which otherwise is suspected to be affected by fraud, misconduct or unauthorised use. The account will become invalid, and all rewards and cashback will be immediately removed from the card.
  • It is strictly prohibited for someone to join Club Bistrot Pierre rewards more than once to benefit for any privilege. Failure to adhere to these conditions could result in your membership being retracted.
  • When joining Club Pierre Rewards, we ask that you give us a valid email address and the consent to contact you on this address, as the credit of your welcome offer and any future bonus points of offers will only be added when the associated email notification is delivered successfully. This is to prevent fraudulent use of Club Pierre Rewards.
  • By consenting to receive emails you will receive emails from Club Pierre Rewards and Bistrot Pierre.
  • We will send you regular communications about your account via email (e.g. notification of your points balance, rewards earned, exclusive offers, changes to terms and conditions)
  • Details of how to unsubscribe from receiving emails from us are included in each email.
  • You will receive 5% cashback when you visit us. For every £1 spent you will receive 5p in Bistrot Pounds.
  • You can check your balance by logging into your Club Bistrot Pierre app and clicking on your virtual loyalty card. Alternatively, if you are visiting one of our Bistrot’s a member of staff can scan your QR code and check for you.
  • You must register with Club Bistrot Pierre to start earning cashback.
  • Bistrot Pounds can be earned at all times in the restaurants, on all menus (including set menus).
  • Bistrot Pounds cannot be earned on service or tip payments, gift card purchases, room booking or other non-food and drink items.
  • Bistrot Pounds can only be redeemed in Bistrot Pierre – no cash alternative is possible.
  • Bistrot Pounds balance will be redeemed in full.
  • Bistrot Pounds balance will not expire as long as you visit us at least once every 6 months.
  • Bistrot Pounds are only valid against food and drink purchased.
  • Bistrot Pounds balance may take up to 24 hours to be credited after your visit.
  • Bistrot Pounds cannot be used in conjunction with any reward or discount offer.
  • Bistrot Pounds cannot be used against any Special Event Menus.
  • You must have joined Club Pierre Rewards and your account activated at least 2 weeks before your birthday to qualify for the birthday offer.
  • You must be opted in to our mailing list to receive your birthday email offer.
  • The offer will be sent via email and you will receive a code to present to your sever during your visit.
  • The birthday offer is valid two weeks week either side of your birthday.
  • The birthday offer cannot be redeemed with any other offer, including the redemption of Bistrot Pounds.
  • The birthday offer cannot be redeemed on Valentine’s Day, Christmas Day, Mothering Sunday, Father’s Day, Beaujolais, Bastille, Christmas Day or New Year’s Eve.
  • Subject to availability.
  • The recipient must be over 18 years of age and proof of age may be required.
  • This offer cannot be redeemed with any other offer and is only available on presentation of a registered Club Bistrot Pierre card.

Don’t currently receive our emails? Make sure to signup here to our newsletter here as we will email your chosen birthday gift to you.

Free main course:

T&C’s apply. 1. The birthday offer is valid 2 weeks either side of your birthday. 2. A complimentary main course is offered when a minimum £20 is spent on food and drinks from our All Day Menu. 3. The birthday offer cannot be redeemed on Valentine’s Day, Mothering Sunday, Father’s Day, Bastille Day, Christmas Day or New Year’s Eve. 4. The birthday offer cannot be redeemed with any other offer. 5. Managers discretion applies. 6. Offer cannot be redeemed on Seasonal Specials, Sirloin Steak and Fillet Steak. 7. The birthday offer will be send to opted-in Club Bistrot Pierre Members via email, and you will receive a code to present to your server.

 

Free alcoholic or non-alcoholic drink

T&C’s apply. 1. The birthday offer is valid 2 weeks either side of your birthday. 2. A complimentary bottle of Veuve Devienne white or Rosé, bottle of Cuvée ’94 wine, bottle of non-alcoholic wine, 2 cocktails, 2 pints of Bieré 94, 3 soft drinks or 3 mocktails are offered when at least 2 main courses are purchased from our All Day Menu. 3. The birthday offer cannot be redeemed on Valentine’s Day, Mothering Sunday, Father’s Day, Bastille Day, Christmas Day or New Year’s Eve. 4. The birthday offer cannot be redeemed with any other offer. 5. Recipient must be over the age of 18 and proof of age may be required. 6. The birthday offer will be send to opted-in Club Bistrot Pierre Members via email, and you will receive a code to present to your server. 7. Managers discretion applies.

  • To redeem an offer or discount you must show your membership QR code to your server. The offer will then automatically be removed from your account.
  • Rewards and offers have an expiry of one month.
  • Only one reward can be redeemed on a single visit and offers cannot be combined under any circumstances, including the redemption of cashback.
  • All rewards are subject to change and can be revoked at any time by Bistrot Pierre.

This April enjoy:

10% off food & drink  – Available all day, every day. One offer per Club Bistrot Pierre membership. Cannot be used in conjunction with any other offer. A Club Bistrot Pierre app must be presented to redeem. Offer ends 30th April.

Free Bread Board – Available all day, every day. One offer per Club Bistrot Pierre membership. Cannot be used in conjunction with any other offer. Garlic and Parsley butter not included in the offer. A Club Bistrot Pierre app must be presented to redeem. Offer ends 30th April.

Roast and wine offer Sunday – Available all day on Sundays. Bottle of non-alcoholic wine alternative available. Must be over 18 to claim offer on alcoholic beverages, management reserve the right to refuse alcohol sales. One offer per Club Bistrot Pierre membership. Cannot be used in conjunction with any other offer. A Club Bistrot Pierre app must be presented to redeem. Offer ends 30th April.

£10 will be added to your Bistrot Pounds total after 24 hours when your app has been successfully scanned before payment. This offer is only available for new Club Bistrot Pierre members when the app is presented.

  • You have the right to cancel your Club Bistrot Pierre account at any time. If you cancel your Club Bistrot Pierre account you will lose the right to redeem all unused Points or unused vouchers. If you wish to cancel your Club Bistrot Pierre account, you must send an email to: questions@pierre94.co.uk.
  • Cancellations may take up to 7 days to process.
  • These rules are governed by English law and subject to the exclusive jurisdiction of the English Courts.
  • Club Bistrot Pierre is operated by Bistrot Pierre Limited, Company Number (03496444) with registered address at: Marketing Department, Bistrot Pierre, Milton Chambers, 19 Milton Street, Nottingham, NG1 3EU. If you have any questions about these Terms or which to write to us for any reason, please contact us at the following email address: questions@pierre94.co.uk.
QUESTIONS

If you have any further questions about our Club Bistrot Pierre loyalty scheme, then contact us at questions@pierre94.co.uk.

Updated: January 2024

Bistrot Pierre Ltd

Registered office address: Milton Chambers, 19 Milton Street, Nottingham, NG1 3EU

Company registration number: 3496444